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Trade Counter Assistant
Location: Within 10 miles of Watford
Salary: up to £30,000
Employment Type: Full-Time / Permanent
About the Client
KBB Recruitment are representing a well-established Plumbing & Heating Merchant with a strong reputation for excellent customer service and high-quality products. This is an exciting opportunity to join a busy and supportive team within a growing business that values product knowledge, customer relationships, and career development.
About the Role
This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of the branch.
Key Responsibilities:
- Processing sales orders, quotations, and payments accurately
- Building and maintaining strong relationships with trade customers
- Assisting customers with plumbing and heating product enquiries
- Handling telephone and email enquiries professionally
- Supporting goods in/out and stock replenishment when required
- Maintaining a clean, organised, and safe trade counter environment
- Working closely with warehouse and branch colleagues to ensure efficient customer service
- Upselling products and promoting current offers where appropriate
Requirements / Skills:
- Previous experience within a plumbing & heating merchant or builders merchant preferred
- Strong customer service and communication skills
- Good knowledge of plumbing and heating products advantageous
- Confident using computer systems and processing orders
- Ability to work in a fast-paced environment
- Reliable, organised, and a strong team player
- Sales-focused with a proactive attitude
- Full UK driving Licence
How to Apply
To apply, please send your CV and a brief covering note to nathan@kbbrecruitment.co.uk or contact Nathan on 01933448877
KBB Recruitment are acting as the employment agency for this position.