Job description

​The Company 

Our client a respected independent builder’s merchant with a commitment to quality products and exceptional customer service

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Showroom Manager at Chard

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The Role 

To manage and grow the showroom by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.

Requirements

Responsibilities and Duties

• Oversee day-to-day operations of the showroom

• Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)

• Work with trade professionals, architects, and retail clients to understand needs and suggest solutions

• Design and present layouts using CAD or design software (if applicable)

• Manage customer quotations, orders, and follow-ups

• Drive sales performance and meet or exceed targets

• Train, support, and lead showroom staff

• Maintain showroom appearance and merchandising to reflect current trends and promotions

• Coordinate with suppliers and the warehouse to ensure product availability

• Handle customer complaints and resolve issues promptly

• Maintain accurate records and report on showroom activity and performance

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The Requirements 

• ​Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)

• Strong interpersonal and communication skills

• Commercial awareness and sales focus

• Team leadership or supervisory experience

• Excellent customer service and problem-solving abilities

• Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)

• Experience using POS and CRM systems

• Knowledge of CAD or design software is a plus

• Full Driving Licence

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The Hours 

   Week:1 Monday to Friday 08:30-17:00 

   Week:2 Monday to Friday 08:30-17:00 Saturday 08:00–12:00

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What we Offer 

​• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Total Plumbing Solutions apply now for the Showroom Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.