Accredited Sales Training
Increase your sales!
Improve best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.
Relevant `original film` demonstrates scenarios for group discussion and for larger groups, these can be personalised.
The course utilises 25 years plus of KBB and Merchant sales experience from primary tutor Simon Acres, formally Group Sales Director at Omega PLC & active Retail Corporate Chairman of the KBSA Association and supported by his experienced training team.
Within the programme, real sales circumstances are relayed for discussion that ensures relevance and understanding.
OAL LTD has applied quality assurance criteria and quality monitoring practices to our endorsed courses.
Book your Accredited Customer Engagement Training today.
Apply smart solutions
“Customers will buy if you engage with them correctly and by first, asking plenty of questions.Simon Acres
Sharing your enthusiasm and agreeing the next stage will deliver your results.”
Our endorsed ‘accredited sales training’ is designed to increase sales conversation rates, achieve higher order values, greater individual earnings and increase company profit.
Certificate in Customer Engagement
The programme content has been written by Simon Acres and will demonstrate best sales practice in customer engagement.
1. Understanding the sales process
2. Understanding customer engagement
3. Understanding handling objections
4. Understanding buying signals
5. Understanding closing the sale
The course has been approved by OAL and is subject to on-going review of the programme.